Terms of service
1 Scope and supplier
These General Terms and Conditions apply to all orders placed by consumers (§13 BGB) via the online shop of
Weingartsweg 17D, 40668 Meerbusch, Germany
Local Court Neuss HRB 18520
Managing Director: Jan Fassmer
A consumer is any natural person who enters into a legal transaction for a purpose that can be attributed neither to his commercial nor to his independent professional activity.
2 Conclusion of contract
By placing the products in the online shop, we make a binding offer to conclude a contract for these articles. The contract is concluded when you accept the offer for the goods contained in the shopping basket by clicking on the button [Buy / order subject to payment]. Immediately after sending the order, you will receive another confirmation by e-mail.
The prices stated on the product pages include the statutory value added tax and other price components and do not include shipping costs.
4 Shipping costs
Shipping costs are added to the product prices shown. Information on the amount of the shipping costs can be found in the offers.
5 Terms of delivery
We only deliver by mail order. Self-collection of the goods is not possible.
6 Terms of payment
You can choose to pay by prepayment, direct debit, credit card, PayPal, Google Pay, Apple Pay, invoice, Ideal (for customers from the Netherlands) or Bancontact (for customers from Belgium).
Payment of the purchase price is due immediately upon conclusion of the contract.
When placing the order, you provide your credit card details. After your legitimation as a legitimate cardholder, the payment will be made automatically and your card will be charged.
To be able to pay via Apple Pay, you must use the "Safari" browser, be registered with the service provider Apple, have activated the Apple Pay function, legitimise yourself with your access data and confirm the payment instruction. The payment transaction is carried out immediately after placing the order.
To pay via Google Pay, you must be registered with the service provider Google, have activated the Google Pay function, legitimise yourself with your access data and confirm the payment instruction. The payment transaction is carried out immediately after the order is placed.
During the order process, you will be redirected to the website of the online provider PayPal. To be able to pay via PayPal, you must be registered there, legitimise your access data and confirm the payment instruction to us. After placing the order in the shop, we request PayPal to initiate the payment transaction. The payment transaction will be carried out automatically by PayPal immediately afterwards.
Sofort by Klarna
After placing the order you will be redirected to the website of the online provider Sofort GmbH. In order to be able to pay via Sofort, you must have a bank account that is activated for online banking, identify yourself accordingly and confirm the payment instruction to us. The payment transaction will then be carried out immediately by Sofort and your account will be debited.
After confirming the order, you will automatically be redirected to the payment form of Sofort AG. Directly after the transfer you will receive a payment confirmation.
Purchase on account via Klarna
In cooperation with Klarna AB (www.klarna.de), Sveavägen 46, Stockholm, Sweden, we offer purchase on account as a payment option. Klarna Invoice is only available for consumers. Payment must be made to Klarna in each case. When buying on account with Klarna, you always receive the goods first and you always have a payment period of 14 days. You can find the complete terms and conditions for purchase on account here. https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_de/invoice?fee=0
You can pay with Ideal if you use internet banking with one of the following banks: ABN Amro Bank, ASN Bank, Friesland Bank, ING, Rabobank, SNS Bank, Regio Bank, Triodos Bank, Van Lanschot Bankiers.
Online payment for our customers from Belgium who are affiliated with one of the following banks: Dexia, Fortis, ING, Fortis, KBC, CBC, AXA Bank or VDK Savings Bank.
7 Retention of title
The goods remain the property of Fassmer GmbH until full payment has been received.
8 Cancellation policy
8.1 Consumers have a statutory fourteen-day right of revocation. A thirty-day right of revocation applies to all orders in the online shop.
Right of withdrawal - You have the right to withdraw from this contract within fourteen days without giving any reason.
The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the last goods.
To exercise your right of withdrawal, you must inform us Fassmer GmbH, Weingartsweg 17D, 40668 Meerbusch, Germany, telephone: 0176 8525 4881, hello [ät] bodify . me by means of a clear declaration (e.g. a letter or e-mail sent by post) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, which is, however, not mandatory.
To comply with the withdrawal period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of the revocation
If you withdraw from this contract, we must refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days of the day on which we received notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us without delay and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functioning of the goods.
8.2 The right of withdrawal does not apply to the delivery of goods,
For the delivery of goods which are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
For the delivery of goods that can spoil quickly or whose expiry date would be quickly exceeded.
For the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.
For the delivery of goods if they have been inseparably mixed with other goods after delivery due to their nature.
For the delivery of audio or video recordings or computer software in a sealed package if the seal has been removed after delivery.
For the delivery of newspapers, periodicals or magazines with the exception of subscription contracts.
For the delivery of alcoholic beverages whose price was agreed at the time of the conclusion of the contract but which can be delivered at the earliest 30 days after the conclusion of the contract and whose current value depends on fluctuations in the market over which the trader has no influence.
8.3 Please avoid damage and contamination. If possible, please return the goods to us in the original packaging with all accessories and with all packaging components. If necessary, use protective outer packaging. If you no longer have the original packaging, please provide adequate protection against transport damage with suitable packaging in order to avoid claims for damages due to defective packaging. Please note that contamination is not a prerequisite for the effective exercise of the right of withdrawal.
9 Transport damage
9.1 If goods are delivered with obvious transport damage, please complain about such faults immediately to the delivery company and contact us as soon as possible ( support [ät] bodify . me).
9.2 Failure to make a claim or contact us will not affect your statutory warranty rights. However, they help us to be able to assert our own claims against the carrier or the transport insurance.
The statutory warranty rights apply to the articles offered in our shop.
11 Final provisions
Should any provision of these General Terms and Conditions of Business be invalid, the remainder of the contract shall remain valid. The relevant statutory provisions shall apply in place of the invalid provision.
Alternative Dispute Resolution pursuant to Art. 14 (1) ODR Regulation and § 36 VSBG:
The European Commission provides a platform for online dispute resolution (OS), which you can find at http://ec.europa.eu/consumers/odr/. We are willing to participate in an out-of-court dispute resolution procedure.