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Refund policy

You have the right to cancel this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the last goods.

In order to exercise your right of withdrawal, you must inform us Fassmer GmbH, Weingartsweg 17D, 40668 Meerbusch, Germany, telephone: 0176 8525 4881, e-mail: hallo (ät) bodify . me by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached model cancellation form, which is not mandatory. Alternatively, you can use our contact form and select "Revocation" as the request.

To meet the cancellation deadline, it is sufficient for you to send the notification of the exercise of the right of cancellation before the end of the cancellation period.

Consequences of the revocation

If you withdraw from this contract, we must refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days of the day on which we received notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us without delay and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functioning of the goods.

The right of withdrawal does not apply to the delivery of goods,

For the delivery of goods which are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
For the delivery of goods that can spoil quickly or whose expiry date would be quickly exceeded.
For the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.
For the delivery of goods if they have been inseparably mixed with other goods after delivery due to their nature.
For the delivery of audio or video recordings or computer software in a sealed package if the seal has been removed after delivery.
For the delivery of newspapers, periodicals or magazines with the exception of subscription contracts.
For the delivery of alcoholic beverages whose price was agreed at the time of the conclusion of the contract but which can be delivered at the earliest 30 days after the conclusion of the contract and whose current value depends on fluctuations in the market over which the trader has no influence.
Please avoid damage and contamination. If possible, please return the goods to us in the original packaging with all accessories and with all packaging components. If necessary, use protective outer packaging. If you no longer have the original packaging, please provide adequate protection against transport damage with suitable packaging in order to avoid claims for damages due to defective packaging. Please note that contamination is not a prerequisite for the effective exercise of the right of withdrawal.

Cancellation form

In the event of a cancellation, please complete this form and return it to us.

To Fassmer GmbH, Weingartsweg 17D, 40668 Meerbusch, Germany, support [ät] bodify . me
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
Ordered on (*)/received on (*)
Name of the consumer(s)
Address of the consumer(s)
Signature of consumer(s) (only in case of paper communication)
(*) Delete where inapplicable.

Alternatively, you can use the following contact form: Contact form