Can I use multiple trainers at the same time?
Use a trainer at the moment and divide your EMS training for all other body areas on different days of the week.

How often should I exercise?
Various studies show that EMS training supports and promotes muscle building. However, the studies have also shown that it is not so relevant whether the training is carried out daily or only twice a week. Your muscles need to regenerate. We recommend training the same body area a maximum of 2-3 times per week .

What intensity should I use and when should I increase it?
You should slowly increase the intensity, start at level 1 or 2. We strongly advise against going to your limits during training! Train at the level you are comfortable with. Because EMS training is many times more effective than conventional training. It may take several weeks before you move to the next level.

The pads are no longer sticking, what can I do?
Read the section under “Tips for use and maintenance”. It is normal for the pads not to stick properly over time. Then you should get new pads.

I think there is something wrong with my coach, what should I do?
Contact our customer support, don't use your trainer until then. We are happy to help you and find a quick and easy solution for you.

Can I use my trainer for another area?
No, the trainers were designed for their respective areas and should not be used in any other way than stated.

Should I exercise while pregnant?
No, you should not use EMS training during and shortly after pregnancy! Talk to your doctor before exercising.

Should I exercise if I don't feel fit?
No, better take a break from training and recover.

The LED no longer lights up, even after (or during) charging.
This can have the following reasons: The battery is empty or the controller is defective. Possible solution: Charge the controller if the LED is on while charging, monitor the charging process for 20 minutes and see if the controller turns back on. If not, then get in touch with our support.

I feel an uncomfortable feeling under the pads.
Possible cause: The gel pads are worn out and should be changed. The skin contact between the pads and your skin is not optimal, try to moisten your skin lightly with water beforehand. Too many workouts take a break and give your muscles a few days off. If the uncomfortable feeling persists, get in touch with our customer support.

The contractions are weak even at higher levels?
Pay attention to the correct application of your trainer. Possible causes: The pads are not attached correctly or the position is incorrect. The gel pads are used up - change your pads. Skin contact is too weak - moisten your skin very slightly.

I have red spots or itching in the trained area?
This can be an overreaction of your skin, in this case stop the training. This is very rare, but then you should stop training. Contact our support for this.

Is body hair a problem?
The pads should still stick well to your skin despite body hair. It helps to lightly dampen your skin with water beforehand. If you have excessive hair, you can shave the affected areas of the body.