Scope of delivery:
Replacement pads for your EMS neck trainer pro
Frequently asked questions & answers
Care and cleaning
Before you start your training, you should make sure that your skin is free of cream or deodorant residues. In this way you ensure that the trainers adhere perfectly to your skin, even with intensive use. Once in a while you can wash the pads under cold water and air dry. Remember to remove the controller first.
What does delivery in 2-4 days mean?
Shipping is direct from Germany with DHL. This means we can guarantee fast delivery within an average of 2-4 days. You will receive a tracking number for every order.
12 month guarantee on your trainer
With our EMS trainers, you're always covered. If something goes wrong with your controller or pads, we will send you a replacement free of charge for the first 12 months. Find more information here.
30 days right of return: do I really get my money back?
Yes! You can return all trainers within 30 days and we will refund your money without any ifs or buts. You can find more information here.
How do I request a return?
Write us a message with the subject "Return" via the contact form. We will arrange your return immediately.
Manufacturer information and responsible person for the EU: Fassmer GmbH, Weingartsweg 17d, 40668 Meerbusch, Germany. Contact: hallo@bodify.me. Bodify® is a brand of Fassmer GmbH.